Click on a question below to view its answer and related information.

• Are we required to have a formal privacy complaint process related to privacy issues?
  
  
• Are there specific requirements about notification?
  
  
• Do I have to keep a record of complaints?
  
  
• Can the individual elect to complain to the Secretary of Health and Human Services (HSS) without first complaining to me, as the practice?
  
  
• Are there specific requirements for filing a complaint with the Secretary of Health and Human Services (HSS)?
  
  
• What could happen if the Secretary of Health and Human Services (HSS) found the complaint to substantiate a violation?

Related Resources and Documents:

Final Standards for Privacy of Individually Identifiable Health Information. Subpart C - Compliance and Enforcement. (HIPAAdvisory)
http://www.hipaadvisory.com/regs/finalprivacy/160c.htm

HIPAAdvisory Knowledge Web Site sponsored by Phoenix Health Systems. (HIPAA newsletters with additional information on complaints.)
http://www.hipaadvisory.com/

Privacy Complaint Form

Privacy Complaint Policy